If you are looking for a stable IT support job in Chennai with a globally recognized organization, here is an excellent opportunity for you. Movate (formerly known as CSS Corp) is currently hiring for the position of Engineer L1 – Technical Chat Support in Chennai, Tamil Nadu.
This opportunity is ideal for candidates with 1–4 years of experience in technical support, customer handling, order processing, or data verification roles. If you have strong communication skills, attention to detail, and the ability to work in a fast-paced environment, this role could be a perfect fit for you.
In this blog, you will find complete details about the company, job responsibilities, eligibility criteria, required skills, and how to apply through our website.
About Movate
Movate is a global digital technology and customer experience services company. Formerly known as CSS Corp, Movate has emerged as a strong alternative to traditional IT and support service providers by offering innovative, automation-led solutions.
The company:
- Has over 10,000+ employees globally
- Operates across 20 global locations
- Works with top innovators, mid-market companies, and large enterprises
- Focuses on digital transformation and intelligent automation
Movate is known for its strong workplace culture, diversity initiatives, and customer-centric approach. The company emphasizes merit-based hiring and equal opportunity employment.
Job Overview – Engineer L1 (Technical Chat Support)
- Position: Engineer L1 – Technical Chat Support
- Location: Chennai, Tamil Nadu
- Job Type: Full-time
- Experience Required: 1–4 years
- Work Mode: On-site
This role mainly focuses on handling customer interactions through chat support, processing orders, verifying data, and ensuring service accuracy.
Educational Qualification
- Any Degree (Graduation mandatory)
Candidates from any stream can apply, provided they have the required technical support experience and computer knowledge.
Technical Skills Required
To succeed in this role, you should have:
- 1+ years of technical support experience
- Strong typing skills using an alphanumeric keyboard
- Experience in data entry and data verification
- Ability to review and proofread information accurately
- Knowledge of basic computer operations
- Familiarity with Microsoft Office (preferred)
- Experience with Salesforce.com (added advantage)
- Strong organizational and multitasking skills
Attention to detail is extremely important because this role involves maintaining high accuracy with minimal room for error.
Job Responsibilities
As an Engineer L1 – Technical Chat Support, your daily responsibilities will include:
1️⃣ Reviewing Orders
You will review new orders to ensure accuracy and completeness before processing them.
2️⃣ Order Processing
Process new customer orders through a web-based system and ensure that all required information is entered correctly.
3️⃣ Customer Query Handling
Clarify customer enquiries through chat support and provide accurate solutions.
4️⃣ Monitoring Orders
Place orders with partners and monitor their status. Take necessary action depending on the order progress.
5️⃣ Data Accuracy
Maintain a high level of accuracy in all tasks, especially while entering and verifying data.
6️⃣ Documentation
Maintain proper records of activities in internal systems and ensure customer requirements are fulfilled on time.
Desired Profile
Movate is looking for candidates who are:
- Quick learners
- Comfortable working with limited supervision
- Creative problem-solvers
- Highly motivated
- Able to perform repetitive tasks with high accuracy
- Comfortable in fast-paced environments
If you are detail-oriented and enjoy structured processes, this role can help you build a strong foundation in IT and customer experience services.
Diversity & Equal Opportunity
Movate is an equal opportunity employer. The company does not discriminate based on gender, religion, race, disability, age, or any protected characteristic.
⚠ Important Notice:
- Movate does not charge any fees during the hiring process.
- They do not send job offers from Gmail, Yahoo, Rediffmail, or similar services.
- Hiring is strictly merit-based.
Always verify job communications through official channels.
Why Choose Chennai for Your IT Career?
Chennai is one of India’s major IT hubs with strong growth in customer support, networking, cloud services, and digital transformation roles.
Benefits of working in Chennai include:
- Growing IT ecosystem
- Multiple MNC opportunities
- Stable career growth
- Competitive salary packages
- Professional networking opportunities
How to Apply?
If you meet the eligibility criteria and are interested in this opportunity:
After clicking the Apply button:
- You will be redirected to the official job listing page.
- Fill in your correct details.
- Upload your updated resume.
- Submit your application.
Resume Tips to Get Selected
Before applying, make sure your resume includes:
- Clear mention of Technical Support experience
- Data entry and order processing skills
- Typing speed (if strong)
- Knowledge of MS Office and Salesforce (if applicable)
- Strong communication skills
Keep your resume professional and concise (1–2 pages maximum).
Who Should Apply?
This role is suitable for:
- Technical Support Engineers
- Chat Support Executives
- Customer Support Professionals
- Data Processing Executives
- Graduates with 1–4 years experience
If you are looking for a stable full-time job in Chennai with a reputed IT services company, this opportunity at Movate is worth applying for.
Final Thoughts
The Engineer L1 – Technical Chat Support position at Movate offers a strong entry into the global IT and customer experience industry. With structured processes, global exposure, and career growth potential, this role can help you build a long-term professional career.
Don’t miss this opportunity.